We're excited to share that Monscierge's Connect Signage solution has been named 2020's #1 Lobby Technology Software by Hotel Tech Report.
Each month, more than 40,000 hotel industry professionals use HotelTechReport.com to make informed purchasing decisions. The HotelTechAwards are based on customer feedback and have never been influenced by analyst opinion or status as a Hotel Tech Report customer. (To learn more about the HotelTechAwards ranking, check out the HotelTechAwards scoring criteria breakdown)
Reviews from verified users of Monscierge highlight features like beautifully detailed property information, curated local recommendations, access to flight stats with printable boarding passes and all this accessible in over 20 languages helps reduce lines at the front desk and gives guests the information they need faster, ultimately creating a better guest experience while helping the staff. Many customers also repeatedly praise the great customer service and team collaboration they receive from the Monscierge team members during training and/or support sessions.
See what some users think about Monscierge Connect Signage solutions in their own words:
"The Support for Monscierge (Connect Signage) is top-notch which is very important to IT professionals. I have worked with several signage companies during my IT career and Monscierge is first in class and is always very quick to respond to my needs. When we moved to Monscierge several years ago they sent a tech to the property to install the Connect Signage software on all the meeting room signs. It was a very smooth transition. The price point for an unlimited number of signs is also very appealing. Great Product and Great Service!!!"
"The Monscierge lobby system is a great way for our guests to engage with the local attractions of our City in a way which is easy and intuitive, it also minimizes the impact on our front desk times, especially at peak times. This improves our guest services and enables our staff to be more efficient with their time..."
"The personalization options for the screen which allowed us to make the look and feel very personal for our hotel. Our clients mostly use the product to browse for locations to visit.."
We would like to say a big "thank you" to all who shared reviews on Hotel Tech Report. At Monscierge, customer experience is a big part of our history and continues to be our passion. Exceeding your expectations and listening to your feedback is critical to our success.