More hotels use Monscierge to power their guest journey than all of our competitors combined.
Planning
The Guest Journey
Hotel Information
Showcase amenities, services and location information to increase guest awareness, whether they’re on-site or planning their next visit.
Digital Concierge
Highlight local food, drink, entertainment and more by curating a list of nearby merchants and venues with personalized recommendations.
Multi-lingual
Connect and communicate with guests worldwide in their native language. We maintain 16+ languages, so that you don't have to.
DiscoverConnect Mobile
Learn about our communication framework for iOS, Android and the web.
Introduce and highlight your property.
Provide features and detail on-site amenities.
List current and upcoming event details.
Curate and recommend local businesses.
Provide detailed menus and online ordering.
Create and manage service requests.
Send and receive messages or promote offers.
Add web-based or integrated booking.
Booking
Ease the planning process
In-App Booking
Promote easy access to direct booking and reservations management. Overtake OTAs by offering all the information a guest needs to make a decision and book in-app.
Transportation Services
Provide guests with the ability to schedule transportation during their trip. Manage their requests and book through available transports.
Travel
Accompany the journey
Flight Status and Weather
Offer guests a forecast for their travels by providing flight information and the current and upcoming weather in a simple, useful format.
Hotel Maps and Directions
Provide your guests with easy-access directions to your property from wherever they are. Upload additional maps to guide guests on-premises and around town.
Check-in
Welcome
Check-In
Streamline workflow and manage front-desk traffic by providing check-in services prior to arrival. Direct check-in requests to staff for appropriate scheduling.
Messaging and Offers
Welcome guests on-site and promote amenities or special offers with direct messaging to your guests.
Stay
Provide the greatest experiences
Requests
Connect with guests through the app to fulfill requests and exceed expectations. Chat directly with guests and forward requests to appropriate members of staff.
Menus
Offer guests complete and detailed food and service menus with available images, descriptions, pairings, nutritional facts, allergy warnings and more.
Check-out
Bid farewell
Feedback
Provide guests with a simple, clear and direct method to connect and provide feedback regarding any property features or services.
Loyalty Programs
Encourage guests to use and access brand loyalty programs in order to get the most out of their stay. Link directly to existing loyalty websites.
Memories
Share the experience
Favorites
Allow guests to tag their favorite experiences and travel information for easy access and as a reference when planning a follow-up trip.
Social Postcards
Encourage guests to share their experiences with friends by providing postcards from your location. Guests can share to social media platforms for property and brand exposure.
We're easy to integrate and free to get started
Instant signup
With a fast setup and automated setup wizard, you can begin building the features and highlights for your property in no time.
International and multilingual
Connect and communicate with guests worldwide in their native language. We maintain 16+ languages, so that you don't have to.
Easy integrations
We handle tough integrations. Putting them on our "To-Do list", not yours, lets you focus on your business - not technology problems.
Intuitive and built for use
Our products are designed with an intuitive UI that merges simplicity with functionality and elegance.
Scalable and tech friendly
We’re built on a secure and robust architecture and offer extensive APIs and SDKs.
We're always open
Our teams are available worldwide and around the clock to handle your questions and support requests.
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