Communicating with Guests in a Contactless Society
SMS Guest Messaging and PreCheck are used to automate SMS messages and the check-in process for your incoming guests. Upon arrival, staff video chats with the guest using a secure Connect Video tablet. The staff member provides access to the available credit card device and room key encoder.
Once in their room, a guest uses Apple TV for Hospitality to get hotel information, watch live TV, or use streaming options like Netflix and Disney+. Guests can also communicate with the staff using the included request features.
From arrival to the time a guest leaves, it's possible to provide a fully contactless experience that still provides an exceptional guest experience.