Media Center

Press and News Releases

Dragontail expands into hotel and resort market through agreement with Monscierge, Inc.

26 March 2017

Dragontail Systems Limited (ASX: “DTS”, the “Company”) is pleased to announce that it has signed a mutual referral agreement...


OKC tech firm helps hotels provide hospitality

7 February 2017

“Transform the way guests connect.” That headline from the Monscierge homepage says it all. There's also a video on the site, and hoteliers...


Create a Hospitality Technology Experience Center

7 February 2017

Can you imagine your bank choosing not to provide a way to check account status and transactions outside of your monthly paper statement?...


OKC's Monscierge connects hotels with guests

7 February 2017

The floor plan at Monscierge showcases digital door keys, check in/out, guest recognition, digital signage, guest to staff and staff to staff communication, and highlights how all touch...


Monscierge Partners With Proxidyne For Wayfinding and Guest Recognition

19 January 2017

Monscierge, a global software company specializing in innovative hospitality solutions, today announced newly completed...


Hello Rewards Releases Newest App Using Monscierge Connect Technology

30 Nov 2016

RLHC announced today the release of an updated mobile app, Hello Rewards. The app leverages technology...


Sonesta St. Maarten and Monscierge Create New Technology for Guest and Staff

21 Oct 2016

Sonesta's resort now offers custom Monscierge Connect technology suite to enhance guests' experiences and increase staff engagement...


Software Monscierge for Holiday Inn Ufa

07 Oct 2016

Implementation hotel Monscierge software has already been carried out by PWV in a variety of hotel chains Holiday Inn across Russia. Now to...


OKC company awarded 2nd patent

04 Oct 2016

Monscierge, an Oklahoma City-based technology company, has been awarded a patent for the communication process of receiving and servicing...


Your Strategy Should Be As Unique As Your Business

22 Aug 2015

Automated Customer Experience. Monscierge has an app that helps guests not only connect with the hotel they’re staying at, but also...


Cornell Hospitality Report - The Mobile Revolution Is Here: Are You Ready?

21 April 2015

Hotel guests are ready to do much more with their smartphones than is currently possible, according to a survey of 754 U.S. travelers...


Dolce Hotels rivals Hyatt with guest-centric SMS platform

26 January 2015

Dolce Hotels and Resorts is attempting to compete with other mobile-friendly hotel brands, such as Hyatt and Courtyard Marriott...


Hospitality Heats Up Local Recommendations and SMS Mobile Communication With Travelers

21 January 2015

Dolce Hotels and Resorts, operator of 26 luxury hotels, resorts and conference hotels across North America and...


How Mobile Strategies Are Slowing Down Hospitality

11 January 2015

About three years ago, after the initial smartphone craze exploded into a world of "there’s-now-an-app-for-that-app", hoteliers...


Are Dallas hotels shifting hospitality's guest strategies?

7 January 2015

The Warwick Melrose Hotel, Dallas makes strategic mobile technology decision, influencing the area's recent trend of hotel...


Hyatt's Technology Strategy Will Save Thousands While Benefitting Guests

18 December 2014

Last month, the Hyatt Regency Bellevue on Seattle's Eastside became the first hotel able to use SMS two-way communication...


5 Apps That Look to Steal Revenue From Your Hotel

12 December 2014

Your customers' behaviors and expectations are changing -- and, unless you react, this is costing you money. You expect customers to pick up the phone...


Accor Release Virtual Concierge Usage Data

4 July 2014

At the close of HITEC 2014, The Virtual Concierge has now curated over 65k local recommendations across the globe, accumulated over 1.6 million online imprints...


Enhancing the Local Experience

7 July 2014

The future of guest information services is here today - facilitating life for even the most demanding business guest...


3 Tips For Getting More Mobile App Downloads

24 June 2014

Having a high-caliber mobile application for your brand is key to guest satisfaction. Find out how to get travelers to download your investment and touch...


ACCOR & MONSCIERGE: The Technology Behind the New Guest Journey.

18 June 2014

Accor and Monscierge launch phase two of technology roll-out to reinvent guest services...


B Resort & Spa, Located in the Walt Disney World Resort, Opens Next Week

18 June 2014

HResort Features Signature Dining Concept by Renowned Restaurateur Jeffrey Chodorow, Full-Service Spa by AVEDA...


Social Media and Hotel Bloggers To Watch in 2014

11 March 2014

Time to start the new year with looking at some of the bloggers that both has added value and will continue to add value to topics...


B Hotels & Resorts partners with Monscierge for mobile concierge app

10 March 2014

B Hotels & Resorts has launched its Monscierge mobile app, providing guests with a cloud-based concierge service for all destinations...


How the Hospitality Industry Is Getting People to Download - and Keep - Their Brands' Mobile App

4 February 2014

The World's leading technology and hospitality experts take over London's Earls Court today...


Novotel Virtual Concierge: Case Study

18 January 2014

Accor sought to partner with a technology firm to create a Virtual Concierge for their Novotel brand of hotels. It would become a brand standard...


4 Things Our Startup Got Wrong

16 June 2013

While building a killer app for the hospitality industry, Monscierge hit more than a few classic start-up hurdles. Here's how it survived.


LUX Travel: The Future of Hospitality

23 May 2013

Hotels are transforming into more than just a place for sleep and leisure. From lobby hubs and artistic aspects to futuristic rooms and pop-up hotels...


Novotel innovates with a "Virtual Concierge"

7 May 2013

Novotel has deployed a digital concierge service that is available on a touch screen in the hotel lobby and also adapted for mobile applications...


Stand Up And Stand Out – Five Ideas To Heighten Your Hotel’s Guest Experience

29 April 2013

Mandy Green, the Social Media Director and hospitality industry blogger at Monscierge followed up...


Revolutionary In-Room Tech

4 April 2013

By the end of 2013, there will be more smartphones than human beings in the world. It is unsurprising, therefore, that in-room technology is going mobile!...


Ibis Hotels in London Get Monscierge Service

15 January 2013

London's hotels are getting increasingly hi-tech: For example, some ibis hotels in the city are offering the Monscierge virtual concierge service...


What Do Guests Expect From Their Mobile Experience?

12 September 2012

Meeting consumer expectations is everything. It's the basis for good reviews, word-of-mouth recommendations and return visits...