Your guests are waiting...

Skip the Queue with Guest PreCheck

per month

Includes a 30 day trial

Guest PreCheck In

Skip the line with a PreCheck process to speed up guest check in.



Provide upsells like room upgrades and other services as part of the check in process.

Guest SMS

Guest SMS Requests

Guests can text message the front desk for any service or request - without downloading an app.


Surveys and Feedback

Enable greater guest satisfaction and intercept potentially harmful service defects.

What Is PreCheck?

Guest PreCheck automatically sends an SMS text message to incoming guests with a responsive web link that enables them to begin the PreCheck process. PreCheck reduces front desk strain and provide a jump start for on-site staff.


PMS Integration

With property management system [PMS] integration scheduled guests are automatically messaged each day. This process is automated and easy to setup.


Guest Communication

When a guest responds to a PreCheck message the Monscierge Experience Engine provides automatic responses, escalations and staff member assignments.


Includes Hotel Guest Messaging

Deliver phenomenal service with SMS text messaging. Enable your guests to text your hotel with Guest Messaging. Empower your staff to work smarter with Staff Collaboration. Learn more about Guest Messaging

Hotel Guest Messaging

No Download Necessary

We support any device capable of sending or receiving SMS text messages - such as the latest Apple or Android devices. This means access to 80% of the world and over 3.5 billion devices around the globe.

Mobile Devices

#1 Award Winning Guest Experience

Ranked #1 HotelTechReport Guest Experience company winner by customers around the world.

Monscierge is a Certificate of Excellence winner for a culture of open transparency and client recommendations.

Certificate of Excellence

Award Winning