Skip the line with a PreCheck process to speed up guest check in.
Provide upsells like room upgrades and other services as part of the check in process.
Guests can text message the front desk for any service or request - without downloading an app.
Enable greater guest satisfaction and intercept potentially harmful service defects.
Guest PreCheck automatically sends an SMS text message to incoming guests with a responsive web link that enables them to begin the PreCheck process. PreCheck reduces front desk strain and provide a jump start for on-site staff.
With property management system [PMS] integration scheduled guests are automatically messaged each day. This process is automated and easy to setup.
When a guest responds to a PreCheck message the Monscierge Experience Engine provides automatic responses, escalations and staff member assignments.
Deliver phenomenal service with SMS text messaging. Enable your guests to text your hotel with Guest Messaging. Empower your staff to work smarter with Staff Collaboration. Learn more about Guest Messaging
We support any device capable of sending or receiving SMS text messages - such as the latest Apple or Android devices. This means access to 80% of the world and over 3.5 billion devices around the globe.
Ranked #1 HotelTechReport Guest Experience company winner by customers around the world.
Monscierge is a Certificate of Excellence winner for a culture of open transparency and client recommendations.