Connect Video is the Secure On-Site Patient Video Platform

Provide a safe and secure digital on-site contactless TeleHealth experience for patients and staff.

Apple TV

Per Screen Pricing

Our pricing is simple and straightforward.

1-10 Screens 11-20 Screens 21+ Screens Hardware [Optional]
$199/month $99/month $49/month Starts at $329

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Solve Patient Intake and Monitoring

Patient Intake

Patient Intake

Assist patient intake with secure Telehealth video chat between patient and staff.

Patient Monitoring

Patient Monitoring

Enable staff to monitor and speak with patients who are in isolation.

Patient Empathy

Patient Empathy

Provide patients a way to see the smile of their healthcare team away from masks and PPE.

Available TeleHealth Stimulus Funding

The COVID-19 Telehealth Program provides $200 million in funding, as part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act. This act helps health care providers provide connected care services to patients at their homes or mobile locations in response to the novel Coronavirus 2019 disease (COVID-19) pandemic. Monscierge will help you navigate the process to reimburse costs for the Connect Video system.

Monscierge assists with the application process and provides all the required resources you need to request funding. Contact Us for a project evaluation and help submitting your FCC Refund Request.

 Learn More  Download the Guide

Keep Americans Connected

Video Communication

Secure on-site Telehealth video communication built for patients to communicate with staff during intake or while under observation.

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Video Communication

Monitoring Your Patients

Staff can visually monitor multiple patients at the same time from a single interface. One-way patient monitoring can automatically transform into two-way video communication with a simple tap.

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Monitor Patients

Save Time and PPE Resources

Connect Video provides a way to monitor and communicate with patients in isolation or during patient intake. This software enables saving PPE resources and valuable time for healthcare staff.


Seeing a Friendly Smile

Patients often only see staff in full protective gear. Face-to-face communication provides comfort during scary, lonely isolated times.

Friendly Smile

Connect Video Benefits

Physical Distancing

Minimize Physical Interaction

Purpose-built to decrease physical interaction and minimize infection risk.

Save Equipment

Save Valuable PPE

No need to utilize protective equipment for discussions or questions handled via video.

Easy Management

Unique On-Site TeleHealth

Built for healthcare to be used on-site by staff and patients.



HIPAA compliant and secure end-to-end encryption video experience.

See How Connect Video Works
 Watch the Video

"In the three weeks since the system was deployed, Mass General says its use of personal protective equipment, or PPE, has fallen by half, helping the hospital cope with a nationwide shortage. It has also converted longtime opponents of telemedicine in hospitals into fierce advocates of the technology."

Source: Wired Magazine - iPads Are Crucial Health Care Tools in Combating COVID-19

Supports the TeleHealth Stimulus Package

Monscierge Connect Video leverages a HIPAA compliant video platform and our award winning CMS platform to create a personalized, safe and secure Telehealth solution. Hospitals are able to take advantage of the provisions put forward by the recent $2 trillion stimulus package and deliver the solution to your patients and care teams in 1 to 2 days.

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Monscierge will provide your organization with the below documentation for your organization to use when applying for stimulus package relief related to the COVID19 Crisis:

  • Product use documenting the solution for Telehealth and reduction of PPE usage.
  • Detailed project deployment and usage documentation.
  • Line item description within the product invoice about the product being used for your Telehealth, Social Distancing and/or PPE project.

Connect Video for Patient Chat

It's easy for patients and staff to use Connect Video.

Start Call
Patient View

A patient touches the Start Video Call button.

Talk to Staff
Patient View

The patient is able to see and hear their healthcare professional.

Staff Alert
Staff View

The staff member receives an alert about an incoming chat and selects from the queue.

Secure Chat
Staff View

The staff member is able to securely chat over video with the patient.

Connect Video for Patient Monitoring

Enable staff to easily monitor patients.

Staff View
Staff View

The staff member is able to monitor all patients from a single interface.

Staff View
Staff View

The staff member touches any video block for a larger view and additional options such as starting a call.

Get More Information

Learn how Connect Video is changing the face of healthcare.

Handling Secure Video

Connect Video works with any number of staff members and can handle video for hundreds of patients.

How It Works

Bridge the Gap Between the Real and Digital World

Whether staying in compliance with social or physical distancing or protecting staff from prolonged physical interaction, Connect Video provides a way to offer the same level of the guest experience as you would in-person.

Patient Doctor

Ready to Get Connect Video?

Starts at
per month

Who Should Use Connect Video


Hospital Patient Intake

Securely manage the intake of new patients in a safer manner.


Health Clinics

Minimize patient and staff interaction during check in.

Hospital Overflow

Hospital Overflow

Save PPE resource and personnel usage by addressing questions on video.



Utilize tellers for questions and banking services.



Handle guest questions or check in on video to minimize interaction.


Office Spaces

Have a conversation with guests without putting your staff at risk.


End to End Security

Think of Connect Video as a closed-circuit television. It provides a closed system with full encryption, and able to connect your team to a person over video. And most importantly, no sensitive data (such as patient info) is being stored or recorded in Connect Video.


Built Exclusively for iPad

iPad offers a high resolution camera, microphone and highly responsive touchscreen. iPad is the most secure device on the market offering a more secure operating system than Android.


Easy Device Management

Connect Video is a fully managed solution. The hardware and software automatically reset at the end of each use. This digital sterilization process ensures a fresh experience for each new user.


Easy Cleaning and Disinfection

All devices and mounting hardware can be easily cleaned and allow for standard disinfection processes.

Ready For Anyone Who Needs a Virtual Digital Lobby

Connect Video is perfect for any location that uses a physical location and needs to interact with people.


  • Hospital Intake
  • Emergency Room
  • Bank Lobbies
  • Hotel Lobbies
  • Restaurant Ordering
Digital Lobby

Frequently Asked Questions

We would recommend the property set up their devices for flexible locations. For instance, a hospital will understand their workflows and challenges as environments change daily. Monscierge Connect Video provides a secure communication solution from the patient to the care team. The solution is easy to deploy, easy to manage, dedicated to solving localized telehealth challenges (for example, virtual intake) and is most importantly - secure and safe.

Connect Video is purpose-built and ready for healthcare, banking, and other avenues that need to modify the physical intake of their patients or guests. In another healthcare scenario, it can also handle communication with patients in isolation, enabling healthcare workers to save on PPE.

Your license includes 25 devices and 10 of which may be hosts. Hosts are the staff devices your team uses to speak with patients or guests. Additional licenses are available from Monscierge.

Connect Video leverages the highest standard of encryption across our application. No data is recorded or saved. Connect Video additionally leverages the built-in security provided by iPadOS and Apple iPad.

You could use FaceTime to make person-to-person calls. However, FaceTime and other Point-to-Point solutions in the market are not designed to solve patient intake/lobby/waiting room Telehealth scenarios. Monscierge Connect Video allows for a fully automated and secure Telehealth video experience. When you use Monscierge - you don't need iCloud accounts, you don't have to try and manage Apple Apps, and you don't have to hope security is happening in the communication. Apple devices are also used heavily in healthcare environments and can be physically and digitally sterilized to meet the needs of a healthcare worker's environment. In short, Monscierge is a purpose-built solution for healthcare lobby's intake workflows, is easy to manage and deploy, and, most importantly - secure.


Our pricing is simple and straightforward.

Monscierge Connect Video Platform
Starts at $199 per month