A contactless guest experience is the new standard guests demand. But did you know you can still provide a great experience even from a distance? This easy-to-use complete solution includes SMS messaging, Guest PreCheck, and secure video that helps provide a consistent and personal experience all while supporting physical distancing and health and safety.
Guests and staff want an easy and secure experience that enables them to communicate, check-in, and interact on-site without the need for physical face-to-face interaction.
Communicate with guests through automated and managed SMS text communication.
Speed up and jump start your guests' check-in process with a responsive web link.
Service request management to communicate, track and resolve guest and staff service requests.
The new lobby with two-way video communication supporting physical distancing and contactless communication.
Responsive website providing on-site amenities, digital compendium and local recommendations.
Award-winning in-room entertainment, information, and communication that lets you save up to 86% each month.
Six billion SMS messages are sent every day. SMS messages are available to over 80% of the world's mobile devices and do not require apps to be downloaded. Digital messaging is used to deliver pre-arrival messages that help delivers greater guest satisfaction.
The use of SMS messages provides an avenue to communicate before, during or after a stay. With Monscierge, messages are sent and received in a single interface that allows real-time communication, automation and workflows that help your staff.
Guest PreCheck provides a responsive web link that can be automatically sent via SMS text message or through email to incoming guests that enables a jump start to the check-in process. PreCheck reduces front desk strain and provides assistance for on-site staff and management to decrease time and staff needed.
Connect Staff is the digital and text messaging platform to manage and resolve guest and staff service requests. Provide real-time communication that helps increase guest satisfaction scores.
When a guest arrives they communicate with staff via two-way secure video from a tablet in your lobby. Guests are able to communicate with staff over video without having to physically interact.
iPad hardware sold separately. Includes two software licenses for Connect Video.
Designed for desktop, tablets or mobile devices, Connect Web allows full interaction with your property. Digitize and replace your physical compendium with on-site amenities, in-room dining, and local recommendations.
Apple TV for Hospitality provides a single source source for in-room entertainment, local experiences, communication and the ability to cut your cable. Save up to 86% each month and increase guest satisfaction with the secure and easy to use Apple TV for Hospitality.
Add Apple TV for Hospitality to your property for just $12 per device. Hardware sold separately.
Support physical distancing and provide a safer environment for guest and staff.
Tools like Apple TV enable immediate cost savings and the ability to save money through simplified communicated and off-site management.
Reduce the number of staff and allow others to become better focused or even handle multiple locations while off-site.