Careers

We are always looking for quality team members who share our passion for new ideas.

tvOS/iOS Developer

Is this You?

  • You love tvOS, iOS, and the Apple ecosystem
  • You're versed in Objective C, Swift and Xcode
  • You like problem solving and finding solutions

What You'll Be Doing

  • Writing and helping to deploy apps for tvOS and iOS.
  • Contributing to an award-winning hospitality platform.
  • Working with design and engineering to craft amazing app experiences.
  • Using Jira for issue and task tracking within sprints

Things You Need

  • Experience with developing for Apple.
  • Ability to document and test.
  • Experience using APIs and source control.
  • Experience with SQL.
  • Experience with iOS frameworks such as Core Data, Core Animation, etc.
  • Attention to detail and a willingness to have a "can do" attitude.
Apply Now

Please include resume.

Digital Ad Specialist

Is this You?

  • You understand SaaS platforms.
  • You love digging into trends, data and understanding research.
  • You think creatively and have a keen eye.

What You'll Be Doing

  • Helping to plan and implement strategic marketing.
  • Spending time in marketing platforms seeking insights and optimizations.
  • Monitoring metrics and working with sales, product, and engineering.
  • Helping build and maintain campaigns and budgets.

Things That Help

  • Knowledge of re-targeting/re-marketing, Display, and Rich Media/Video Advertising.
  • Knowledge of SEO, online search, and email best practices.
  • Design experience with tools like Photoshop, Adobe XD, Figma, and similar tools.
  • Knowledge of HTML.
  • Attention to detail and a willingness to have a "can do" attitude.
Apply Now

Please include resume.

Visual Design

Is this You?

Can you help simplify complex processes? Do you have an interest in helping build products and growing concepts to reality?

What You'll Be Doing

  • Design at Monscierge consists of helping define and visualize our platform and provide visual unity through empathy and the user experience.
  • You'll work to help solve problems, define goals, design workflows and detail interactions.
  • Prototype and iterate to the best solution.
  • Help shepherd the design from concept to reality.
  • Helping design against a platform roadmap that covers multiple products.

About You

  • You have empathy. You want to understand how customers think, their problems and predict how the design will make them feel.
  • You work well with teams. You should be collaborative and will need to be able to work across multiple types of teams.
  • You're organized. You can work on multiple projects or take big and varied ideas and not get lost.
  • You're hands-on. You should be technically proficient with tools like the Adobe Creative Cloud, and Figma.
Apply Now

Please include resume.

Technical Implementation Specialist

Technical Implementation Specialist position available for a growing Hospitality Technology company looking to expand the team. A great opportunity to join a rapidly growing team, with opportunity to develop the position into a key part of operations. Our services are Apple-centric and we server small, medium and enterprise Clients across the globe. Your knowledge of Apple technology, in particular Apple TV is required, as well as proficiency in networking and cloud services. The position is ideal for a driven, self-starting and extremely organized professional with excellent interpersonal skills.

Description

The Technical Implementation Specialist will execute implementation and deployment projects for the overall product line, and will work closely with the sales, operations, product and engineering teams to ensure smooth and successful Client adoption of the products and services. Provides technical support for clients related to the installation, troubleshooting and integration of various products and technologies.

Responsibilities

  • Performs onboarding setup and configuration of products and services including software and hardware solutions, as part of the product delivery to Client. This includes collecting Client and Product assets, CMS configuration, and device setup and configuration.
  • Coordinates and oversees shipments to Clients, and assists with the installation upon delivery
  • Conducts Client training session to demonstrate the system’s features and functions
  • Utilize available resources to resolve support issues independently and as part of a team
  • Diligently tracks the deployment lifecycle in the Company’s CRM and Ticketing system
  • Maintains excellent Client and deployment documentation
  • Performs excellent deployment management to ensure SLA's are met
  • Works directly with clients to troubleshoot, recreate, and resolve issues related products and supporting technologies, as well as other customer issues as assigned
  • Performs other supporting duties as assigned.

Skills

  • Prior experience in technical support and/or systems administration is required
  • Prior experience deploying, managing and supporting Apple technology is required
  • Prior experience with MDM systems is preferred
  • Prior experience working with Wifi and networking solutions is preferred
  • Aptitude and enthusiasm to learn and support complex technical concepts and communicate to technical & non-technical audiences
  • Ability to troubleshoot and resolve issues related to server infrastructure, systems, networks, hardware, and applications
  • Ability to prioritize issues based on severity and urgency
  • Ability to thrive in fast-paced environments and perform tasks quickly but accurately
  • Exceptional customer service skills
  • Strong interpersonal and organizational skills
  • Excellent written and oral communication skills to thrive in a fast-paced environment
  • Ability to work independently and as part of a team
  • Moving and lifting up to 75lbs required

This is a contract-to-hire position.


Apply Now

Please include resume.

Sales Executive

We are searching for a high-energy Sales Executive who can recognize opportunities and turn leads into long-lasting partnerships. With their extensive product knowledge and understanding of industry trends, our Sales Executives communicate directly with clients and prospects, understand their individual needs, and recommend products and services that maximize value. Our Sales Executives may also assist in developing sales strategies and marketing initiatives. You should be an adaptable, knowledgeable professional with strong computer, communication and presentation skills. Successful Sales Executives will be skilled communicators and possess the drive to succeed. The ideal candidate will be organized, passionate about technology, focused and driven to deliver results.

Responsibilities

  • Achieve sales targets through cold calls, email campaigns, networking and social media.
  • Follow up with prospects throughout the sales cycle to ensure results.
  • Present and demonstrate the value of products and services to prospective clients.
  • Stay current on company offerings and industry trends.
  • Maintain a database of contact information in the company's CRM system.
  • Build and maintain long-lasting, mutually beneficial relationships with clients and internal departments to deliver a tremendous client experience.

Requirements

  • Minimum 1-3 years sales experience; Technology industry preferred.
  • Bachelor’s degree in business, marketing, or related field is a plus.
  • The drive and energy to manage accounts while consistently pursuing new opportunities.
  • Excellent verbal and written communication skills.
  • Ability to understand client needs and proficiently handle the sales cycle process.
  • Strong time management and presentation skills.
  • Computer skills and aptitude for using CRM software.

Compensation package contains a base salary plus commissions & bonuses; generous medical & dental benefits, paid holidays and vacation time.


Apply Now

Please include resume.

Internships

Internships are a great way to earn college credit, learn about the industry, and learn how Monscierge is changing hospitality for brands worldwide. We're hiring multiple paid interns for roles across the company. Please specify your area of interest when applying.

Types of Roles

  • Engineering Internships
  • Design & Marketing Internships
  • Customer Success Internships
  • Sales Internships

Skills

  • Familiarity with using a Mac or PC
  • Experience with tools like Microsoft Office or GSuite (Google Docs, etc.)

Apply Now

Please include resume.